Feedback and Complaints

MIEACT offers members, program clients, stakeholders and the public  the opportunity to provide feedback on their experiences working with us.

We value this feedback and aim to manage complaints in a prompt, fair, transparent and consistent way.

MIEACT is committed to using information from feedback and complaints in our planning and evaluation processes. Complaints provide one form of feedback to MIEACT that assists us to identify mistakes or improve our services to members.  Positive feedback reinforces the need for particular activities.

There are a number of ways to contact MIEACT with your comments:

  1. Complete a post session evaluation form.
  2. Download, complete, detach and submit our Feedback Form.
  3. Contact us:
    • by email:
    • by phone us on (02) 6257 1195
    • in person at Suite 1.10 Level 1, 20 Genge St. Canberra ACT 2601.