Find Help for Young People

/Find Help for Young People
Find Help for Young People 2018-02-07T16:27:34+00:00

Find Help for Young People in Canberra

Emergency Ambulance 
Fee call: 000  24 Hours 7days


Crisis Assessment and Treatment Team (CATT) 
Free call triage unit: 1800 551 800 
Or phone: (02) 6205 1065   24 hours a day 7 days a week
Free Service.  For more information:


Mental Health Assessment Unit
Phone (02) 6244 2222  (via the Canberra Hospital switch board)
24 hours a day 7days a week
Free Service  Access via Emergency Department Triage
(for general health check and treatment to stabilise condition before access to assessment unit)


Free call: 13 11 14  24 hours a day, 7 days a week.
Free Service  For more information:


Suicide Call Back Service
Call anywhere in Australia for the cost of a local call.  1300 659 467
Free Service  For more information:

Emergency Service -Treat it seriously. Don’t wait to rate injury or self harm.



The CATT team provides assessment and treatment of mentally ill people in crisis situations in the ACT.



The Mental Health Assessment Unit,located within the Canberra HospitalEmergency Department, is a safe and comfortable facility for the provision of mental health assessment, crisis intervention and treatment services.




Suicide Prevention,  Crisis Support & Confidential  telephone counselling.




The Suicide Call Back Service provides crisis counselling to people at risk of suicide, carers for someone who is suicidal and those bereaved by suicide, 24 hours per day 7 days a week across Australia.

Headspace ACT 
Services provided at low or no cost
Mon 10-5, Tues 10-7, Wed 1-5, Thurs 10-7, Fri 10-5

More information:


The Junction
Free Service
Monday to Friday 9.30am to 5.00pm

For more information visit:


Mental Health Foundation ACT Inc. (MHF)
Free access to a comprehensive directory of Mental Health Services in the ACT – both government and non-government services.

For directory:


Child and Adolescent Mental Health Service (CAMHS) Community Teams
Call: (02) 6205 1971 (intake line)
7 days/week 9-9 Mon Fri, 9-5 Sat-Sun
Free Service

More informationvisit:


Winnunga Nimmityjah Aboriginal Health Service 
Monday to Friday
Free access to a broad range of health services including programs for social and emotional wellbeing.
For more information and range of services:


Monday to Friday
Free counselling service, no medicare card needed, for young men 12-25 years
For more information about the range of support services:

Headspace ACT has a variety of workers and services that young people can see, including:

  • Youth Mental Health Workers
  • Alcohol and Drug Workers
  • Psychologists
  • Private Practitioners


The Junction is a free health service that provides anyone aged 12 – 25 years & their children, access to youth friendly doctors, nurses, midwives, counsellors, youth workers and a range of other health and support workers.



The Directory of Mental Health Services in the ACT lists the services that may assist in recovery, resilience, support, maintaining wellbeing, improving quality of life and helping people to reach their potentials.




The CAMHS Community Teams provide assessment and treatment for children and young people under 18 years of age who are experiencing moderate to severe mental health difficulties.
CAMHS Intake Line (02) 6205 1971

CAMHS Northside at the Belconnen Community Health Centre Ph: (02) 6205 1050CAMHS Southside at Callum offices, Woden Ph: (02) 6205 1469





Winnunga’s primary purpose is to provide culturally safe and holistic health services to the Aboriginal and Torres Strait Islander people of the ACT and surrounding areas.





Menslinks aim is to provide support, counselling, mentoring and education mental health services to young men aged between twelve and twenty five in ACT.

Mental Health Online
Free online self help or low cost therapist online assisted programs to treat anxiety problems.
To find out more or to access self help:


Kids Help Line 
Online Counselling for 12 – 25 yrs
Free Service Web counselling is open 7 days a week



Free Online Service
A panel of health experts categorise, review and rate websites. These ratings are provided to you along with the site link and access information.
To use beacon:


Stop Bullying
Free Online Information


Mental Health Online is an internet-based treatment clinic for people with anxiety problems. It is a world-first initiative of the National eTherapy Centre (NeTC) at Swinburne University of Technology and funded by the Federal Department of Health and Ageing.


Counselling- not for emergencies.
Web counselling lets you connect one-on-one, real time, with a Kids Helpline counsellor, over the web.
Because a lot of young people use web counselling, there is often a wait time before a counsellor is available.


Beacon is a portal to online applications for mental and physical disorders. Improve your health by undertaking programs that have been found to work.
Beacon is an initiative of e-hub at the Centre for Mental Health Research at the Australian National University


Bullying can happen anywhere: face-to-face, by text messages or on the web. It is not limited by age, gender, or education level. It is not a phase and it is not a joke. Bullying can cause lasting harm.

Australian Youth Mental Health 24/7




Bhiamie’s story 

His mum told him to go to hospital to get help – did he find the strength inside to seek help from others?


When Natalie turned 18, her mind left this world and took her on a long, difficult journey into a different realm…


Babette’s StoryExcerpt from her personal diary aged 16…can your sister ruin your holidays??? – Natalie’s sister writes about her holiday with her sister.

Information, Fact Sheets, Sexual Health, Coming Out, Blogs and Forums



Find your way back from Depression and Anxiety. Vlogs, Fact Sheets



Living with mental illness Isabel’s story

Getting a diagnosis at 17 was liberating and empowering because it I knew something was wrong and it was real


Natalie’s Story thru Mum’s eyes
Natalie loved the doctor. She admired her bag, taking out her stuff and asking her strange questions. It became clear that somehow these questions were connected to her life on Mars…


Looking after someone with mental illness. Kate’s storyKate was in year 7 when her mother first got mentally unwell…

Free call: 13 11 14
24 hours a day, 7 days a week.
Free Service

For more information:


Kids Helpline
Free Call: 1800 551 800 
For more information


‘National Better Mental Health Plan’
Medicare rebated – bulk billed, low or no- cost counselling.
For more information visit:…


For further services and organisations that provide counselling, support, treatment and care for people experiencing mental illness look under ‘Find Mental Health Services in the ACT’

Suicide Prevention, Crisis Support.
Confidential telephone counselling.
Online counselling now available.



Someone to care and listen, any time and for any reason.




You can ask your GP to make a referral to see a counsellor under the National Better Mental Health Plan. This involves you and your GP discussing your medical history, lifestyle and social situation to better understand your situation.

Contact Canberra
Monday to Friday
Search their database:


Canberra Community Law
Free Call: (02) 6218 7900 
For more information:

Web Link:

Find any information about the Canberra Community including self help and support groups.




Provides free, for people on  low or no income, legal advice, information and advocacy in the following areas:  private and public tenancy, Centrelink benefits and legal aid appeals for people on low incomes.

Companion House
Fax: (02) 6251 8550
Free Service
Monday to Friday



Interpreter Service
Call: 13 14 50 for interpreting 24 hours a day, Seven days a week.
Free Service
Call: (02) 6205 3333 for healthcare interpreters in Cantonese, Mandarin, Bosnian, Croatian, Serbian, Spanish and Vietnamese during business hours.


Companion House works with people who are newly arrived and longer term settlers.  They work with adults, young people and children. Most of the people they work with are asylum seekers or from a refugee background. Companion House is a non-profit community based organisation.



Call us if you need an interpreter.
Free service.

1. Ask questions 
Are there any signs of a mental health problem?


3. Have hope
There are treatments for mental health problems and most people recover,but the earlier you get help the better.


5. Recognise you need help
Mental health problems require proper treatment. You wouldn’t manage a broken leg on your own. Neither you nor your friends can manage a mental health problem on your own.


7. Stay calm Mental health problems can be scary, especially if a person is experiencing psychosis


9. Take the giant step
Ask for help

2. Take it seriously
Doing nothing is taking a big risk


4. Know that you’re not alone
Remember one quarter of all young people have experiences of a mental health problem, so other people feel exactly the same as you do. It’s OK.


6. Find courage
It’s OK to seek help. It’s not a sign of weakness see Bhiamie’s story.


8. Get practical
How are you going to get help? Research all your options, and the steps you’ll have to take. Recruit a friend or family member to help you.


10. Be persistent
If your first attempt at getting help doesn’t work, try something else and keep trying.